We’re here to help you get the most out of our app. Choose the support option that works best for you:

Frequently Asked Questions

Q: How do I download the app?

A: Our apps are available on the App Store for iOS devices and Google Play Store for Android devices. Visit our download pagefor direct links.

Q: Is the app free?

A: Yes, our apps are free to download with optional premium features available through in-app purchases.

Q: What devices are supported?

A: Our apps support iOS 17.0+. For best performance, we recommend using the latest version of your device’s operating system.

Q: How do I restore my purchases?

A: Go to Settings within the app and tap “Restore Purchases”. Make sure you’re signed in with the same Apple ID or Google account used for the original purchase.

Q: Can I use the app offline?

A: Yes, most features work offline. Some features requiring internet connectivity will be noted within the app.

Contact Support

If you can’t find the answer you’re looking for, please contact us:

• Email: support@avimedia.no
• Response Time: We typically respond within 24 hours during business days

Before Contacting Support

To help us assist you quickly, please include:

1. App name and version( found in Settings)
2. Device model and OS version
3. Detailed descriptionof the issue
4. Screenshotsif applicable

Feature Requests

We love hearing from our users! Send feature requests and suggestions to: feedback@avimedia.no

Bug Reports

Found a bug? Help us fix it by reporting it with:

• Steps to reproduce the issue
• Expected vs. actual behavior
• Screenshots or screen recordings